HIPAA Notice of Privacy Practices

Effective May 30, 2026

Who this notice applies to

This notice applies to ARAK LLC d/b/a First Choice Medical Center, doing business as First Choice Medical Center. It describes our privacy practices for protected health information we handle in connection with your care, payment, and health care operations.

Your rights

You have privacy rights under federal health privacy law. These rights may have legal limits and identity-verification requirements.

• Ask to see or get a paper or electronic copy of certain health records.
• Ask to correct health information when allowed by law.
• Ask for confidential communications, such as contact at a different phone number or address.
• Ask us to limit certain uses or disclosures. We are not always required to agree unless the law requires it.
• Ask us not to share information with a health plan for a service paid for in full out of pocket when the law requires that restriction.
• Get a list of certain disclosures of health information.
• Get a paper copy of this notice.
• Choose someone to act for you when a valid legal representative is authorized.
• File a complaint if you believe your privacy rights have been violated.

Your choices

In some situations, you may tell us how you want your health information shared. For example, you might want us to share information with family, friends, or others involved in your care. If you cannot state a preference, we may share information when we believe it is in your best interest and the law allows it.

Electronic access and copies

You may ask for an electronic or paper copy of certain health information. We may verify your identity, use our approved request workflows, charge a reasonable cost-based fee when allowed by law, and deny or limit some requests when the law permits.

Uses and disclosures

We may use and disclose your protected health information for treatment, payment, and health care operations, and as otherwise required or permitted by law.

• Treatment, including communication with clinicians, pharmacies, labs, specialists, hospitals, or other providers involved in care.
• Payment, including insurance billing, eligibility, benefit review, claims, collections, and payment support.
• Health care operations, including quality review, care coordination, staff training, licensing, compliance, business management, and clinic operations.
• Appointment reminders, care-related messages, and limited health-related service information when allowed by law.
• Business associate support, such as billing, technology, records, legal, accounting, or other operational services under required privacy safeguards.
• Public health, health oversight, law enforcement, workers' compensation, legal, or safety-related disclosures when required or allowed by law.

Written authorization

Some uses and disclosures require written authorization, such as many uses for marketing, sale of protected health information, or certain sharing of psychotherapy notes if those records exist. If you authorize a use or disclosure, you may revoke that authorization in writing when allowed by law.

Records with additional protections

Some health information may receive additional protection under federal or state law, including certain substance use disorder treatment records, behavioral health records, HIV-related information, genetic information, reproductive health information, or other sensitive records when applicable. We follow additional consent, disclosure, redisclosure, and privacy requirements when those laws apply.

Our responsibilities

We are required by law to maintain the privacy and security of protected health information, provide notice of our legal duties and privacy practices, follow the terms of the notice currently in effect, and notify affected patients after a breach of unsecured protected health information when required by law.

Complaints

You may file a privacy complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

HHS Office for Civil Rights complaint information is available at hhs.gov/ocr/complaints. You can also contact HHS OCR by mail at 200 Independence Avenue, S.W., Washington, D.C. 20201, or by phone at 1-877-696-6775.

Privacy contact

To ask for a copy of this notice, request privacy information, or ask about your privacy rights, contact First Choice Medical Center at 928-888-9750 or Info@1stchoicemed.center. Please do not use email for urgent medical needs or emergency symptoms.

Changes to this notice

We may change this notice and make the new notice apply to protected health information we already have as well as information we receive in the future. The current website copy will be posted on this page.